Net Promoter Score (NPS)
Measure customer loyalty and satisfaction
3 questionsFROM A GOOD QUESTION TO A CLEARER PICTURE
Build thoughtful surveys, make them your own, and turn responses into your next decision. All in one place, in English and Arabic.
English & Arabic AI, when you need it

START WITH PURPOSE
A quick check-in, a customer study, or a detailed research survey. Start with the level of help you need.
Measure customer loyalty and satisfaction
3 questionsMeasure overall customer satisfaction
5 questionsMeasure employee satisfaction and engagement
6 questionsCollect feedback after events, conferences, or workshops
7 questionsGather insights about your product
6 questionsUnderstand your target market and audience
5 questionsCollect job applications and candidate information
9 questionsCollect feedback from students about a course
7 questionsGather dining experience feedback
9 questionsSimple contact form for websites
5 questionsEmployee feedback with ratings, matrix questions and comments
22 questionsEvaluate website navigation, content and usability
24 questionsExplore customer needs, buying habits and competitors
25 questionsUnderstand the patient experience and quality of care
26 questionsMeasure learning outcomes and training quality
27 questionsASK IT THE RIGHT WAY
Explore every question type available in the builder. Choose a format to see what it does, then try it for yourself.
Ask for a star rating and choose the number of stars.
Available in the builderDESIGNED FOR YOUR AUDIENCE
Make a survey that belongs to your brand and feels comfortable to answer on a phone, tablet or desktop.
Colours, fonts, logo placement, backgrounds, cards and buttons. Fine-tune the details in the design editor.
Show questions together or one at a time. Use pages, progress indicators and personalised welcome and thank-you screens.
Work in either interface language, with right-to-left layouts for Arabic. Set the survey language and write questions in your audience’s language.

READY TO GO PLACES
From a website visitor to a customer at the counter, make the next question easy to reach.
Copy and share the survey URL.
Download it for print or a screen.
Copy the embed code for your page.
Share through social networks or email.
Choose when collection opens and closes, set a response cap, protect access with a password, or pause responses. Optional controls limit repeat submissions per IP address or device.
Choose email notifications and an optional redirect after completion. Preview your survey before publishing.
FROM RESPONSES TO UNDERSTANDING
Know how your survey is performing, then look closer at the answers behind the numbers.

Question charts, completion, timing, NPS and audience breakdowns in one workspace.
Generate a report with summaries, findings and suggested actions. Check its interpretation against the original responses.
Export responses for spreadsheets, print or save a PDF, or use the coded CSV and syntax files in SPSS.
Refresh results as responses come in. For larger surveys, load the responses you need before exporting.
MAKE AN INFORMED CHOICE
See how the tools approach the things you will actually do. Choose a platform to compare with Excellent Survey.
| What you need | Google Forms | |
|---|---|---|
| Getting started | Blank survey, editable templates and AI drafts | Templates and an editor; Gemini drafts on eligible plans, where available |
| Question flow | Show, hide, skip and end-survey conditions | Conditional flows and quizzes |
| Brand and appearance | Palettes, fonts, logo and layout controls | Colours, images and fonts |
| Sharing | Link, downloadable QR, website embed and social sharing | Email, social sharing and website embed |
| Working with results | Charts, AI reports, CSV, Excel, printable PDF and SPSS-ready files | Charts and Google Sheets; AI text-response summaries on eligible plans |
Checked 9 September 2026. Features and plan availability can change; consult the linked official documentation.
A FEW GOOD QUESTIONS
Yes. You can create an account and start building surveys. AI features have usage limits, so AI generation is not unlimited.
No. Add and reorder questions in the builder, customise the design, then publish and copy your link. To embed a survey in a website, paste the provided code into a page that supports embeds.
Yes. The workspace supports English and Arabic, including right-to-left layouts. Choose the survey’s language for participant controls and write your questions in that language. Changing the language does not automatically translate questions or existing responses.
Copilot gives you a draft to review and edit before you add questions. Text is the default; voice input is optional and depends on browser support. AI-generated questions and reports should be reviewed before use.
Question editing is locked once responses exist, helping preserve the meaning of the results. Duplicate the survey to create a new version. Existing responses stay with the original survey.
Yes. The Responses view offers CSV, Excel, Print / PDF and SPSS exports. Analytics also provides summary and audience CSV exports. When working with a large survey, load the responses you need before exporting.
Bring the question. Make the survey your own.
Create your first survey